Important Make sure that you install the hotfix rollup when no activity will occur in the stores. If you use Headquarters with multiple stores, install the hotfix rollup on all the computers.
Microsoft Dynamics RMS 2.0 feature packs, service packs, and hotfixes Installation information Verify that Cumulative Update 5 (build number ) or a later build is installed.įor a complete list of all feature packs, service packs, and hotfixes that were released for Microsoft Dynamics RMS 2.0, go to the following Microsoft website: On the Help menu, click About Store Operations Manager. Prerequisitesīefore you install this hotfix rollup, you must have Microsoft Dynamics RMS Cumulative Update 5 (CU5) installed. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question. special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. To do this, go to one of the following Microsoft websites: You can also contact technical support for Microsoft Dynamics by telephone by using these links for country-specific telephone numbers. To do this, go to the following Microsoft website:
If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. There is a "Hotfix download available" section at the top of this Knowledge Base article. This rollup is a cumulative hotfix that includes all the hotfixes that were released since Microsoft Dynamics RMS 2.0 Cumulative Update 5 (CU5).Ī supported hotfix is available from Microsoft. For more information about the report and receipt template files that are modified with this hotfix, reference the 3096600.txt file that is included with the hotfix download. After you install this hotfix, you have to merge your customizations into the new files in order to receive the fixes that are described earlier in this section. If you have made modification to the files that are installed with Microsoft Dynamics RMS, make backups of these files before you install the hotfix. IMPORTANT This hotfix modifies report and receipt template files that are installed on your machine. A join to the table has been added to the Accounts Receivable report to allow for the report to be customized to display additional columns.
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